help me - Guild Wars Forums

moongel · Dec 18, 2007, 05:55 AM // 05:55

ok so i did the GWEN free trial for five hours last weekend, and finally bought the actual game. so i got pretty far in the game during the trial, and now when i try to access the the towns and outposts, it wont let me. when i try to get into the crevasse, i cant and when i talk to len, he says jack shit.

i need some help cause this game actually paid money for this shit!

Friday · Dec 18, 2007, 06:40 AM // 06:40

Did you add the full game access key to your account from your log in screen where it says "manage access keys"?

Have you tried on all your characters?

Roo Ella · Dec 18, 2007, 08:38 AM // 08:38

Yup sounds like you started a new account and didn't add it to the trial one you made.
There is no way to link them now that I know of but just ask support and you might get lucky.
Just confirming you need buy one of the games Profs factions or Nightfall PLUS The Eye of the North Expansion or the Profs/Eye bundle.

Roshi_ikkyu · Dec 18, 2007, 09:24 AM // 09:24

sounds like you brought GWEN and not one of the other chapters, you need a chapter to activate GWEN, or the reversal. A chapter but no GWEN

Kamara · Dec 18, 2007, 11:03 AM // 11:03

Guys, he says he's talking to Len, the guy in Lion's Arch. So clearly he has at least Prophecies.

To the OP.

* What exactly is the error message you get when you try to enter a town?
* Tried on other characters?
* Double check the access key got added to the account. Go to the char selection screen and into the "Manage keys" section.
* Take this information to the support section on Guildwars.com. It sounds like something on their end. They'll sort it out for you with a bit of patience

Good luck getting back into EotN ^_^

Quaker · Dec 18, 2007, 04:41 PM // 16:41

Quote:

Originally Posted by moongel

ok so i did the GWEN free trial for five hours last weekend, and finally bought the actual game. so i got pretty far in the game during the trial, and now when i try to access the the towns and outposts, it wont let me. when i try to get into the crevasse, i cant and when i talk to len, he says jack shit.

i need some help cause this game actually paid money for this shit!

You don't really give enough info to go on, but here's a few things.

Are you using the same character(s) that you used in the trial?

Is there an Asuran Gate on the map now? If, there is, use that to get to EoN.

October Jade · Dec 18, 2007, 06:50 PM // 18:50

Quote:

Originally Posted by Friday

Did you add the full game access key to your account from your log in screen where it says "manage access keys"?

I doubt it's even possible to make that mistake. EotN is not a standalone; it must be linked to something.

Dec 18, 2007, 05:55 AM // 05:55	#1
moongel Frost Gate Guardian Join Date: Sep 2007	help me ok so i did the GWEN free trial for five hours last weekend, and finally bought the actual game. so i got pretty far in the game during the trial, and now when i try to access the the towns and outposts, it wont let me. when i try to get into the crevasse, i cant and when i talk to len, he says jack shit. i need some help cause this game actually paid money for this shit!

Dec 18, 2007, 06:40 AM // 06:40	#2
Friday Krytan Explorer Join Date: Oct 2006 Guild: [DVDF]	Did you add the full game access key to your account from your log in screen where it says "manage access keys"? Have you tried on all your characters?

Dec 18, 2007, 08:38 AM // 08:38	#3
Roo Ella Krytan Explorer Join Date: Jun 2007 Location: Australia Guild: Oz Profession: E/R	Yup sounds like you started a new account and didn't add it to the trial one you made. There is no way to link them now that I know of but just ask support and you might get lucky. Just confirming you need buy one of the games Profs factions or Nightfall PLUS The Eye of the North Expansion or the Profs/Eye bundle.

Dec 18, 2007, 09:24 AM // 09:24	#4
Roshi_ikkyu Jungle Guide Join Date: Apr 2006 Profession: Mo/W	sounds like you brought GWEN and not one of the other chapters, you need a chapter to activate GWEN, or the reversal. A chapter but no GWEN

Dec 18, 2007, 11:03 AM // 11:03	#5
Kamara Krytan Explorer Join Date: Jul 2006 Location: Ponie Hill, Lion's Arch International Guild: Blinkie Kaulitz Armie Profession: E/	Guys, he says he's talking to Len, the guy in Lion's Arch. So clearly he has at least Prophecies. To the OP. * What exactly is the error message you get when you try to enter a town? * Tried on other characters? * Double check the access key got added to the account. Go to the char selection screen and into the "Manage keys" section. * Take this information to the support section on Guildwars.com. It sounds like something on their end. They'll sort it out for you with a bit of patience Good luck getting back into EotN ^_^